Get involved
You have an important role to play in our healthcare system
Do you receive health care or use community services? Are you a caregiver? Are you passionate about improving your
healthcare system? Did you know that you can play an important role in planning our healthcare system?
You can help us create a better system focused on the needs of patients, families and clients by:
- Joining a committee
- Participating in a working group
- Responding to surveys
- Participating in discussion forums
What is lived experience and why is it important ?
Lived experience refers to knowledge acquired as a result of a personal situation related to mental, physical or social health issues or problems with the healthcare system. Your experience may be lived as a patient, family member or caregiver.
Lived experience doesn’t just focus on a patient’s clinical experiences. It also encompasses their emotions, thoughts, obstacles and challenges, and the coping mechanisms of their entire healthcare journey. These experiences can provide the information needed to help improve our policies, practices, programs and healthcare system.

Join the Archipel Ontario Health Team (OHT) as a client partner
Archipel Ontario Health Team (OHT) is a coordinated group of organizations and individuals offering health care and community services in both official languages. Archipel partners work together to create a network where people have access to the right care, in the right place, at the right time.
Would you like to join the Archipel Ontario Health Team (OHT) as a volunteer client partner?
Participate in Archipel’s Patient, Client and Family Advisory Committee (PCFAC)
The PCFAC's mandate is to contribute to the development of Archipel’s programs, services and initiatives. The goal is to improve the care provided, as well as the experience and quality of life of our populations. The committee also plays an active role in patient, client and family engagement initiatives, and contributes to Archipel’s strategic planning.
The inclusion of patients, clients and their families allow us to benefit from their diverse expertise and lived experiences. Would you like to join this committee or find out more about their activities?
Join a working group
We have working groups focused on priority populations and quality improvement projects. These groups need the expertise of people with direct experience of the services and systems that impact these projects and populations.
Would you like to join our working groups or find out more?
Take a survey
We regularly survey our target populations to learn more about their needs. If a survey is in progress, we’ll post instructions on how to complete it here.
Join a discussion forum
We sometimes organize discussion groups and round tables to find out more about the needs of certain populations. If one of these events is planned, we’ll post instructions on how to participate here.


